ResearchPro International Multidisciplinary Journal

The present study investigates the stress and job satisfaction levels of bank employees in Bhagalpur, India, focusing on both public and private sector banks. With increasing competition, technological advancements, and higher customer expectations, bank employees face substantial occupational stress, which can affect their performance and overall wellbeing. Using a structured questionnaire based on the General Health Questionnaire (GHQ10) and a Job Satisfaction Scale, data were collected from 77 employees. The results indicate that employees experience moderate stress levels, primarily due to workload and job insecurity, while overall job satisfaction is intermediate. Public-sector bank employees reported higher stress and lower satisfaction compared to their private-sector counterparts. The study highlights the need for targeted stress management initiatives and HR policies to improve employee well-being, motivation, and service quality in the Bhagalpur banking sector.